1. Roles
Tenant organisations are data controllers for member data they collect and manage.
JoinHub acts as data processor for tenant-controlled personal data handled on the platform.
Data Processing Agreement (DPA)
The DPA defines roles and controls when JoinHub processes personal data for tenants.
Effective date: March 2, 2026
2. Processing Scope
Processing is limited to delivering the contracted services, including storage, display, search, export, and support operations.
3. Security and Confidentiality
JoinHub applies technical and organisational measures appropriate to service risk and system architecture.
Access is limited to authorised personnel and service processes.
4. Subprocessors
JoinHub may use subprocessors required for infrastructure, payments, and operational support.
Subprocessors are selected with security and contractual controls appropriate to the service.
5. Data Subject Requests
JoinHub provides tenant tooling and reasonable assistance for data export and deletion workflows.
6. DPA Acceptance
Tenant signup requires explicit acceptance of this DPA before account provisioning.
Questions about this policy: admin@joinhub.io