How JoinHub collects, uses, stores, and protects personal data for the SaaS platform.
Effective date: March 2, 2026
We collect account and operational data needed to run the platform, including tenant account details, member records entered by tenants, authentication logs, and billing events.
We do not require a physical postal address for legal communications; policy and privacy communications are handled via email at admin@joinhub.io.
Data is used to provide tenancy isolation, user authentication, billing operations, support, service monitoring, and security.
We use data only for platform operation and legitimate business interests required to provide the service.
We share data only with subprocessors required to deliver the service, such as payment processing and infrastructure providers.
We do not sell customer personal data.
JoinHub applies access controls, authentication safeguards, and tenant-level data separation.
No platform can guarantee absolute security; tenants are responsible for secure credentials and role management.
Tenants can request correction, export, and deletion actions through platform tooling and support.
For data rights queries, contact admin@joinhub.io.
Questions about this policy: admin@joinhub.io
